Ownership Structure of SKS Airways
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SKS Airways was incorporated on 13 November 2017 with its shares held by Malaysians. SKS Airways is part of the SKS Group of companies. SKS Group was founded in 1983 and presently a multi-disciplined organisation with core businesses that spans across property development, investment holding, hospitality and credit finance in Malaysia and Australia – www.sksgroup.com.my. |
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Where is the Headquarters of SKS Airways?
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Our business is located at Unit 6.08 Level 6, Plaza DNP, No.59, Jalan Dato Abdullah Tahir 80300 Johor Bahru. Our operation base is located at Senai International Airport (JHB), Johor Bahru, Johor with several operating hubs including Subang International Airport (SZB). We are reachable during office hour from 8.30.am to 5.30 pm (Monday to Friday) at Tel: +607-3325333
Email: info@sksairways.com |
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What is the Business Model adopted by SKS Airways?
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We complement existing mainline and regional carriers particularly to un-served and under-served routes, connecting our home base and hubs to main cities and popular island destinations. We aim to provide a unique and friendly experience through each interaction, while our DHC6-300 Twin Otter planes offer the best vantage point for stunning sights upon take-off, cruising and landing. You can enjoy the view of our unique operations! |
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What is the type of aircraft used by SKS Airways?
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Initially, we will be operating using up to three DHC6-300 Twin-Otter aircraft; a well-known rugged commuter turboprop aircraft designed for toughness and reliability with Short Take Off and Landing (STOL) capabilities. The De Havilland Twin Otter is a highly manoeuvrable, versatile aircraft, and the high winger, unpressurized, twin-engine turbine powered aircraft is ideally suited to operate in all conditions and climates. The aircraft is capable of carrying passengers and cargo into remote unimproved locations. This aircraft is configured to comfortably 19 seaters. A superb alternative transportation especially to the remote island resorts which are only accessible via surface or boats. You save your precious time! Enjoy more!
Twin Otter Aircraft Specifications
Operating Crew: 2 pilots
No of Engine: 2 engines PT6A-27, Pratt & Whitney Canada
Maximum Range: 540 nm (1774 km) – ideal for short-haul flights
Service Ceiling: 25,000 ft (7620 m)
Average Flying Level: 9,000 ft
Landing Distance: 2200 ft (670 m)
Policy: Non-smoking flight
The DHC6-300 Twin Otter is a light aircraft for short-haul point-to-point. There is not lavatory onboard. Passenger is reminded to use the facilities in the airport before boarding. |
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Where is the Twin Otter aircraft is being maintained?
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- Our Maintenance Repair Organization (MRO) partner is MAB Engineering (MABe) who has over 40 years' experience maintaining Twin Otter and other types of aircraft.
- We strictly follow all the manufacturer’s aircraft maintenance requirement with full adherence to CAAM standards and regulations
- The Twin Otter DHC6-300 is one of the safest and most reliable aircraft in the world, which hundreds are still being operated all over the world.
- SKS Airways’ DHC6-300 Twin Otter has undergone extensive Original Equipment Manufacturer (OEM) approved structural overhaul work which have extended its safe operating life for additional 33,000 flight hours.
- We have in placed a robust safety system to manage Design Operation, and continued Airworthiness which are mandatory to be embedded into every organization that is involved in aviation and audited by independent regulators.
- During the pandemic, we sanitize the aircraft before each flight departures
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What are the advantages flying Twin Otter aircraft?
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- Hassle-free! Fastest and most convenient mode of transfer to popular island destinations – Pulau Pangkor, Pulau Redand and Pulau Tioman – save time flying instead of driving. “Now you have a Choice!”
- 19-seater- quick check-in and boarding process – save your precious time. Aircraft is parked at airside close proximity to the terminal.
- At average 10,000 feet flight level, ground scenery view is visible with our unique operations
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Which destinations does SKS Airways fly to?
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Initially, we plan to serve a network of 5 destinations which include Johor Bahru, Subang, Pulau Pangkor, Pulau Redang and Pulau Tioman. |
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What is the product/services of SKS Airways?
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- Selling of dry-ticket
- Flight + Hotel (ameliaVACATIONS) – new feature coming soon
- SKS Airways will also be collaborating with major tourism industry players in developing attractive and affordable holiday packages to suit your holiday requirement.
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You can purchase the flight tickets through various distribution channels:
- Book Online on via your smart phone at our website and pay via credit card, debit card, online banking (FPX) and eWallets
- Airport Ticket Counter
- Travel Agents
With online purchase, you can book and pay your flight in 5 easy steps:
- Enter flight destination, date and number of passengers
- From the option displayed, select the preferred departure and return flight
- A flight summary will be displayed. Choose your flight preference.
- Make your payment by inputting your credit card detail (visa/Mastercard/America Express) or debit card detail
Upon booking confirmation, a booking confirmation will be sent to your email and/or SMS |
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Once your booking is successful, automatically you will receive a booking confirmation by email and/ or SMS follow by an electronic ticket (e-Ticket) detailing your Passenger Reference Number and flight itinerary. |
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What type of fare type does SKS Airway offer?
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Initially, we will have up three types of Guest Class fares to choose from depending on the destinations you are flying to. The fares increase as more seats are sold. Seats are sold on a first-come, first-served basis. We advise you to plan your journey well in advance to avoid disappointment. The fares will be available through our online booking system at www.trueair.my |
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What is the Baggage Allowance for DHC6-300 Twin Otter aircraft?
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(a) We allow free-of-charge up to 3 Kg for Cabin Baggage and
(b) Up to maximum 7Kg for Checked Baggage.
Due to limitations in the size of the aircraft cabin/luggage compartment on DHC6-300 Twin Otter aircraft; we are unable to accept checked baggage exceeding 7Kg. We advise you to pre-plan packing of your personal effects and travelling gear NOT exceeding 7Kg before heading to the airport. Correspondingly, we are not accepting or charging excess baggage during check-in. Other related holiday equipment/gear such as golf set, snorkelling, diving equipment and such are available for rent at the respective destinations |
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Can I carry or check-in Golf Bag, Diving Cylinder, Surf Boards/equipment on board DHC6-Twin Otter aircraft?
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If you would like to carry oversized equipment for your holiday, we would need you to charter a flight since, due to limitations in the size of the cabin/luggage compartment on DHC6-300 Twin Otter aircraft. We cannot accommodate these on a schedule flight. |
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What is the check-in process for DHC-300 Twin Otter?
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(a) Counter open 2-hour before STD and closed 30 min before STD
(b) Check-in process 2 to 5 mins per guest
- during check-in passenger will have to show the ID, itinerary and “My Sejahtera” status.
- while checking the system, passenger will be asked to stand on the weighing machine for the actual body weights.
- passenger will be asked if he/she has any check-in baggage
- passenger will be asked 6 security related questions
(c) Issuance of boarding pass and baggage tag
(d) Passenger will be informed to present at the departure gate 20 mins prior to STD for viewing ‘Safety Video’.
(e) Boarding clearance from the flight crew. |
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Does SKS Airways offer a product or service related to travel or tourism?
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Yes! We will be developing attractive-fun holiday packages soon in collaboration with our tourism related partners. |
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Can I opt for seat selection during my booking?
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Presently, we are not providing option for seat selection. Our Customer Service agent will assign seat during check-in process. |
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Can I charter the entire aircraft?
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Yes, you can. To receive a quotation, kindly email your request to: info@sksairways.com Our charter team will be in touch with you as soon as possible. |
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Do infants require a separate seat?
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We transfer infants below the age of two years, free of charge. There is no separate seat allocated for the infants due to legal requirements. Correspondingly, there is also no additional baggage allowance for the infant either. |
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What are the terms and condition for travelling with SKS Airways?
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The information is available at www.trueair.my |
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What travel documents are needed from a pregnant guest?
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It is the duty of the pregnant guest to advise SKS Airways of the progress of their pregnancy at the point of booking of the seat and at the check in counter. SKS airways carriage of pregnant guest is subject to the following conditions:
a) Pregnancy up to 27 weeks (inclusive) SKS Airways will accept without a doctor’s certificate subject to the guest signing a limited Liability Statement.
b) Pregnancy between 28 weeks to 34 weeks (inclusive) : Guest shall produce a doctor’s certificate confirming the number of weeks of pregnancy and that she is fit to travel. Certificate shall have validity of not less than seven (7) days from the scheduled flight departure date. The guest will be required to sign a Limited Liability Statement.
c) Pregnancy 35 weeks and above SKS Airways will refuse carriage. |
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How flight delay is handled?
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- We follow standard IATA guidelines as well as MAVCOM guideline posted in the website.
- Since there is more than one aircraft in operations; it can provide back-up to one another.
- We pre-stock critical aircraft spare parts items. Currently we have in stock over 140-line items and together with support from our aircraft maintenance service provider who has extensive DHC-6 parts located at approximately 2 hours away.
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How do I apply a job with SKS Airways?
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If you wish to be considered for any future positions, please email us your CV with a cover letter at hr@sksairways.com and we will get back to you soon with a job match to your profile. You can also check our latest job posting at www.trueair.my; at Career. |
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Where can I find more information about SKS Airways?
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We will continue to update and furnish more information at: www.trueair.my and through various social media platforms from time to time with more exciting news. LIKE and be our social media FOLLOWER now! |
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What is the travel requirement during COVID-19?
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For your own safety and the safety of others, please take note of SKS Airways' general guidelines for a safe, and hygienic flight:
- You're required to fulfill the destination requirements for COVID-19 travel including a vaccination certificate or COVID-19 test result and any other relevant travel requirement.
- Make sure that you're not experiencing COVID- 19 symptoms, such as fever, cough, sore throat, runny nose or any respiratory symptoms. You're required to wear a mask when flying with SKS Airways. For the safety of our guests and crew, we don't allow masks with exhalation or breathing valves as they are less effective in preventing the spread of COVID-19. As we put the health and wellbeing of our guests and staff first, we may deny you boarding if you fail to comply.
- Refrain from flying if you've had contact with a person with a confirmed or suspected case of COVID-19 or someone with a stay home order within the last 14 days
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